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Conditions & Privacy

DELIVERY

All our products will be delivered in an anonymous package with a different sender, to ensure complete privacy for our customers.

RIGHT OF WITHDRAWAL

Information in accordance with Legislative Decree no. 185/99 as regards the right of withdrawal:

Since purchases made on our website, as do those made long-distance by phone or mail, occur outside  business premises, they are protected by Legislative Decree 185 of May 22, 1999, which provides for the right of the consumer to exercise the right of withdrawal.

The consumer may exercise the right of withdrawal within 10 working days from receiving the goods. This is the right to return goods purchased from the supplier without penalty and without giving a reason, and to obtain a refund for the amount paid for the goods.

The right of withdrawal can be exercised by sending a written notice within the said period of 10 working days from receipt of the products. This written notice must be sent by registered mail with  acknowledgement of receipt (“raccomandata con avviso di ricevimento”), and must be addressed to: "Seduzione By Davoli", via Innocenzo XI, 9 - 00165 Roma (Italy). The notice may also be sent within the same time limit by telegram or fax, provided it is confirmed by registered letter with acknowledgment of receipt within 48 hours. The notice must contain the number of the order and the codes of the products that you intend to return, as well as the quantity of each product, and your bank details (complete IBAN).

The products and their packaging must be returned by the consumer in as-new condition to the same address used for the written notice.

The right of withdrawal is forfeit if the returned item is damaged, namely:

  • if it is without the original packaging
  • if the product has been used
  • if parts of the product are missing (accessories, chargers, manuals etc)
  • if the product has been damaged due to any reason other than transportation.

Once the goods have been received and their integrity verified, we will refund their price to the customer as soon as possible (no later than 30 working days). Where necessary, the amount for postage will be charged to the customer.

Exceptions:

The right of withdrawal applies to people acting for purposes not related to their job.

Retailers and companies are therefore excluded from the right of withdrawal.

The right of withdrawal does not apply to the following categories:

a) lingerie and clothing.

 

ACCEPTED PAYMENT METHODS

Seduzione accepts the following payment methods:

1- Paypal
Visa, MasterCard, Visa Electron and PostePay are accepted. You do not need to be signed up with Paypal to use this option.

2 - Bank Transfer:
You can pay by making a bank transfer to the following bank account:

IBAN IT66 E057 0403 2030 0000 0001022

intestato a Daniela Davoli presso BANCA POPOLARE DI SPOLETO

Once the payment has been made, you can send us a copy of the receipt via e-mail address (info@seduzionebydavoli.com) to speed up the delivery; otherwise the shipment will be sent after receiving the transfer;

3 – Payment upon delivery (Contrassegno):
With the Contrassegno method of payment, you pay the courier upon delivery of the purchased product; 5€ must be added to the price of the product(s) plus the price of shipping to account for this service. The payment must be made only in cash directly to the courier. They only accept the exact amount of money and can not give any change. They do not accept cheques.
All transactions are carried out through secure server GlobeCarge (
www.globecharge.com) with 128 SSL encryption and protection.
Transmitted data is processed only by the payment gateway GlobeCharge.

COMPLAINTS AND SUGGESTIONS
 
To file a complaint or to make a suggestion, send an email with your details to our customer service to the following email:
info@seduzionebydavoli.com.

PRIVACY

Data processing - information under Article 13 D.L. 196/03

Seduzione By Davoli, with head office in via Innocenzo XI, 9 - 00165 Roma (Italy), acting as the owner of the management, informs you that the personal data that has been provided or collected for purposes connected with your order shall be handled by electronic and / or automated means in compliance with Legislative Decree No 196/03 “Code for the Protection of Personal Data” (henceforth known as the “Code”), according to the principles of lawfulness and fairness and to protect the privacy and rights granted to you.

The data will be used for the following purposes:

a) fulfillment of legal requirements including accounting and tax;

b) obligations arising from the assumption of contractual obligations towards you;

c) archiving old data;

d) sending newsletters on new products via email.

The provision of data required to meet legal obligations is mandatory: your refusal to reply may signify the impossibility to continue the contractual relationship between the parties involved.

Parker ensures that security and confidentiality will be safeguarded by appropriate measures of protection in accordance with the provisions of Legislative Decree 196/03, in order to reduce the risk of destruction or loss of data, accidental or otherwise; of unauthorized access, and of any data treatment that is not in compliance with the purposes of the collection.


The data owner is Seduzione By Davoli.

The data processor is Seduzione by Davoli.

Any question or request can be sent directly to Seduzione By Davoli, Via Innocenzo XI, 9 - 00165 Roma (Italy), or to the email address info@seduzionebydavoli.com

Consent form

Having understood the information above, I agree to the use of my personal data as described above, under art. 13 of Legislative Decree no. 196/03.